Privacy Policy

Duomint Technologies Private Limited (“Duomint”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect information when you access or use our website, services, products, and other digital platforms.

1. Information We Collect

Depending on how you interact with our website and services, we may collect information that you voluntarily provide to us, including your name, email address, mobile number, business information, contact details, enquiries, feedback, and other information that you choose to provide. We may also automatically collect certain technical information, including your IP address, browser type, device type, operating system, usage information, session information, error information, and log data.

2. How We Use Your Information

We may use the information we collect to provide and improve our services, respond to enquiries and requests, communicate with you, provide customer support, understand how our website and services are used, improve our products and user experience, maintain security, prevent misuse or fraudulent activity, and comply with applicable laws and regulatory requirements.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain website functionality, remember preferences, improve security, understand website usage, analyse performance, and improve our services. You may be able to control or disable certain cookies through your browser settings, although doing so may affect certain website functionality.

4. Sharing of Information

We may share information with trusted third-party service providers where reasonably necessary to operate our website and services. These providers may assist with hosting, cloud infrastructure, analytics, communications, security, payment processing, customer support, and other technical or operational services. We may also disclose information where required by applicable law, lawful government request, court order, or where reasonably necessary to protect our rights, users, property, or security.

5. Third-Party Websites and Services

Our website or services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, security, or policies of such third parties. We recommend reviewing the privacy policies of third-party services before providing them with your information.

6. Data Retention

We retain information for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business and legal records, comply with applicable legal obligations, resolve disputes, enforce agreements, maintain security, and protect our legitimate interests. When information is no longer required, we may delete, anonymise, or securely dispose of it in accordance with applicable requirements.

7. Data Security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, disclosure, alteration, loss, misuse, or destruction. Security measures may include access controls, authentication, encryption where appropriate, monitoring, logging, and other safeguards. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, or other applicable actions concerning your information. You may also have the right to withdraw consent where processing is based on consent and exercise other rights available under applicable law. Requests relating to your personal information may be made using the contact details provided below, subject to applicable legal requirements and limitations.

9. Children's Privacy

Our website and services are not intended for children where their use or collection of their personal information is restricted under applicable law. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

10. International Data Processing

We may use third-party infrastructure and service providers that operate in different countries. As a result, information may be processed or stored outside India. Where required, we will take appropriate measures in accordance with applicable laws relating to international data processing and transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws and regulations. Any updated version will be published on this page with a revised “Last Updated” date. The updated Privacy Policy will be effective from the date specified at the beginning of the policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle information, please contact:

Duomint Technologies Pvt. Ltd., India

General Support: support@duomint.in